Getting Started

A video overview of getting started in OneDash
Check out this video overview that goes over basics in OneDash to help you get started.  OneDash Overview
Tue, 4 Jan, 2022 at 5:13 PM
Logging In
I can't log into my account. What can I do? Email us at care@caryrx.com and we'll reset your account to get you access.  I was never given m...
Tue, 28 Dec, 2021 at 8:06 PM
What should I do the first time I log in to OneDash?
Follow Patients When first logging in to OneDash, your first action should be to follow all patients that are under your care or that you would like to mon...
Thu, 20 Jan, 2022 at 2:28 PM
Following patients
Following a patient is easy to do! We'll cover the few steps needed to add a patient. Remember, in order to get the most out of OneDash, patients must b...
Mon, 3 Jan, 2022 at 11:10 AM
How do I share the CaryRx mobile app with my patients?
First, be sure you are following all of your patients. Once they are followed, you will be able to click "My Patients" and then click on the desir...
Mon, 3 Jan, 2022 at 9:46 PM
Submitting orders
If you'd like to schedule a prescription delivery on behalf of your patient, you can do so in a few easy steps. OneDash and patient mobile app's are...
Mon, 3 Jan, 2022 at 9:49 PM
Prescribing to CaryRx
Healthcare providers can prescribe directly to CaryRx for patients via phone, fax or electronic prescription. Remember, when a patient is using CaryRx as th...
Mon, 3 Jan, 2022 at 9:49 PM
I submitted an order... now what?
How do I view all of my active orders? After submitting an order, you can monitor the status of an order by selecting "Orders" on the top menu...
Tue, 28 Dec, 2021 at 1:47 PM
How is adherence calculated?
Does the adherence score include all pharmacy data or just CaryRx data? The adherence score displayed in OneDash is calculated using all prescription data ...
Mon, 3 Jan, 2022 at 12:33 PM